On 13 May, the European Commission unveiled a plan to make cross-border train travel across the European Union significantly easier. The proposed Passenger Package introduces a single-ticket system for multi-leg journeys involving different rail operators, addressing a long-standing frustration for passengers.
A 2025 Eurobarometer survey found that a quarter of respondents struggle to book tickets for journeys that require switching between rail companies. Twenty-two percent cited limited options on ticketing platforms, while 76 percent said the lack of single-ticket solutions discourages them from travelling across borders by train.
How the Single Ticket Would Work
Under the proposal, Europeans would be able to find, compare, and purchase services from multiple rail companies in a single transaction on their preferred platform. This eliminates the need to juggle separate bookings across different websites or apps.
For example, a traveller from Berlin to Lyon could buy one ticket covering a Deutsche Bahn leg to Frankfurt, a TGV connection to Paris, and a final TER service to Lyon, all through a single interface. The system would also provide real-time information and allow for rerouting or compensation if a connection is missed.
Currently, passenger protections apply only when tickets are issued by individual railway companies. The new rules would extend assistance, reimbursement, and compensation to multi-operator journeys, a significant upgrade for travellers.
To make this possible, member states must accelerate implementation of the EU’s Intelligent Transport Systems (ITS) Directive, which mandates advanced information technologies for cross-border transport networks. This includes data sharing on schedules, delays, and capacity.
The Commission also wants to ensure fair competition in the ticketing market. Larger actors would be required to present offers neutrally, preventing them from favouring their own services over competitors’. This aims to give smaller operators a fair chance and offer passengers a wider choice.
The proposal now goes to the European Parliament and the Council for review and approval. If adopted, it could transform how Europeans plan and book train travel, particularly for longer journeys that cross national borders.
For those seeking accessible travel options, expert-recommended accessible adventures across Europe highlight inclusive destinations. Meanwhile, the EU’s broader transport agenda also touches on other sectors, such as the EU fertiliser plan retaining carbon border tax amid farmer cost concerns, showing the range of policy challenges facing the continent.
The single-ticket initiative is part of a wider push to make rail a more attractive alternative to air travel for medium-distance journeys, aligning with the European Green Deal’s climate goals. By simplifying booking and strengthening passenger rights, the Commission hopes to encourage more people to choose the train for cross-border trips.
